Privacy Policy

What information do we collect?
Information is collected when you register on the website or app, place an order, communication such as e-mail, or participate in another site feature. When you register or order online, we may ask you for your name, e-mail address, mailing address, phone number, first and last name, username, password, internet protocol address, usage data, user image information, credit card information and any other information we need. Information is also collected about gift recipients so that we can complete the gift purchase. Information collected from gift recipients is not used for marketing purposes. You may browse our website anonymously without giving us any information at all.

How we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, surf the website. We collect to be able to manage Programs and services, including but not limited to providing you with services and Program benefits, features, and related communications, verifying your participation in the Program or service, processing orders and payments, tracking submissions, and making your historical ordering information available for future orders and other site features.

Protection of information
We apply security measures to maintain the safety of your personal information. Pollo Regio takes steps to help protect Personal Information that we have or control. Information is only accessible by a limited number of personnel who have elevated access rights and are required to keep the information confidential.

Do we disclose the information we collect to external parties?
We do not sell, rent, trade or otherwise transfer or disclose to outside parties your personal information, except as described below. The term “external parties” does not include our business, website hosting partners, other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, or protect ours or others’ rights, property, or safety.

Access to Information and Data Deletion
If you wish to delete your account, please contact our team at Upon receiving your request, we will promptly take action to remove your account and all associated personal information from our systems. Please note that some information may be retained for legal or regulatory purposes. Once your account is deleted, it cannot be recovered. You have the right to request a copy of the personal data we hold about you. To request a data export, please contact our support team at Upon verification of your identity, we will provide you with a digital copy of your personal data in a commonly used format.

Questions or Concerns
If you have questions or concerns about how we use your Personal Information, please Contact Us through email at

Your consent
Your use of REGIO REWARDS and or any Pollo Regio services establishes your agreement to this Privacy Policy and any updates. By accepting the terms of this Privacy Policy, you are consenting to the collection and processing of all personal information provided by you through your use of the Services and sharing of such personal information in accordance with the terms of this Privacy Policy.

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